1. Our Vision and Values

Making memories for our guests to enjoy and share is not just a catch phrase it has become the single most important focus of our business. When guests leave our attractions having enjoyed the memorable place they have seen and been engaged by the stories we tell – then we have succeeded. When guests take home great memories, we succeed as a team.

Making memories for every guest every day requires that we work as a highly effective team, one which is passionate about the total guest experience - this is the philosophy that binds us together.

Our values are:

•  Make great memories for our guests
•  Centre everything on our guest and make their day
•  Maintain the highest standards of quality and safety
•  Value initiative and passion within our teams
•  Be on stage – when we are at work
•  Do all we can as individuals and as a team to look after guests
•  Grow guest numbers
•  Maximise profit for partners and ourselves
•  Grow the business through creativity and initiative into to an expanding group of cultural attractions.

We have great people working with us and for us who deliver our success through diverse skills in marketing, business planning, F&B, retail and merchandising, customer care and resource management and operations and facility management. Recruiting and developing great people from Edinburgh to York to Portsmouth is how we will grow our business.

2. Our Business Driver

Continuum is unique in operating a group of cultural attractions commercially.

Throughout our businesses we measure our performance - the delivery of our strategic goals - through a Performance Business Steering Wheel. This helps maintain focus and balance in what counts to run each of our businesses successfully.

Our objective is to deliver across our four goals:

  •   Team Engagement
  •   Guest Service
  •   Performance
  •   Growth

3. Charity

Continuum proudly supports Help for Heroes

More info coming soon................